Terms of service

TERMS OF SERVICE

Last Updated: May 2026

Agreement By accessing getprevo.com or placing an order, you agree to these Terms of Service in full. If you do not agree, do not use this website. These terms apply to all visitors, customers, and users.

Products & Disclaimers All products sold through getprevo.com are personal wellness devices intended to support daily back comfort and mobility. They are not medical devices, do not constitute medical advice, and are not a substitute for professional medical care or treatment.

Critical Product Disclaimer Prevo products are designed to support back comfort through traction, heat, and vibration therapy. They do not guarantee any specific medical outcome. If you have a serious spinal condition, recent surgery, or ongoing medical diagnosis, consult a qualified healthcare provider before use. In any medical emergency, call 911 or your local emergency number immediately. Prevo is not liable for any injury, property damage, or other loss arising from the use or misuse of any product purchased through this website.

We make reasonable efforts to display products accurately. We do not warrant that descriptions, images, or pricing are error-free. We reserve the right to correct errors and cancel orders placed based on incorrect information, with a full refund issued.

Pricing & Payment Prices are displayed in Canadian dollars (CAD) unless otherwise stated. Prices may change without notice. Applicable taxes are calculated at checkout based on shipping address. By placing an order you represent that you are 18 years of age or older and that all information provided is accurate.

We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing errors, or unavailability. Cancelled orders receive a full refund.

Intellectual Property All content on getprevo.com — including text, images, graphics, and product descriptions — is the property of Prevo and is protected by applicable copyright law. Reproduction, distribution, or use of any content without express written permission is prohibited.

Prohibited Use

  • Using the site for any unlawful purpose
  • Submitting false, fraudulent, or misleading information
  • Attempting unauthorized access to any part of our systems
  • Scraping or extracting data from the site using automated tools
  • Reselling products purchased from getprevo.com without our written consent

Limitation of Liability To the maximum extent permitted by law, Prevo's total liability to you for any claim shall not exceed the amount you paid for the specific product giving rise to the claim. Prevo is not liable for any indirect, incidental, special, consequential, or punitive damages of any kind.

Warranty Disclaimer Products are provided as-is. Prevo makes no express or implied warranties regarding merchantability, fitness for a particular purpose, or specific outcomes from product use, except where required by applicable consumer protection law.

Governing Law These Terms are governed by the laws of Canada and the applicable province of our registration. Disputes shall be resolved first through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of our province of registration.

Changes to Terms We may update these Terms at any time. Changes take effect upon posting. Continued use of the site after changes constitutes acceptance.

Contact info@getprevo.com — getprevo.com